How to Claim

GROUP & CERTIFICATE NUMBERS
Provide this information when claiming:

UTS
Group Number for Health, Dental, and Vision coverage
Insured by Greenshield

97180
Travel claims
Benefits provided by Blue Cross

Certificate Number
Your student ID number

In this section, you'll find information on submitting claims.

Claim Forms, as well as additional information, can be found in the Download Centre.

Note: Reimbursement is based on reasonable and customary fees. The benefit for which you are claiming for must be paid in full and be in your possession before the end of the policy year.

IMPORTANT - FALL 2021 INSURER TRANSITION: The UTSU Plan insurer has changed from Desjardins Insurance to GreenShield as of Sept. 1, 2021.

Deadline for Health & Dental Claims Submissions

All health and dental claims must be received by GreenShield no later than 12 months after the date the eligible benefit was incurred.

Be sure to leave adequate time for delivery.

Where to Send Health & Dental Claims

Send claims to GreenShield at the address indicated on the form, or through their online system. You can register for an account with GreenShield at https://gsceverywhere.ca/login to submit claims online, check your claims’ status, and register for direct deposit, among other services. You’ll need your Member ID, which is UTS + your student ID number (e.g. UTS11122233), and a GreenShield Registration Key. For help getting your GreenShield Registration Key, see this video.

You can also submit claims at the UTSU Office (12 Hart House Circle).

Where to Send Travel Health Claims

If you use any of your travel benefits, you must call CanAssistance immediately to find out how and when to submit your claims. Download the Travel Health Passport and detailed explanation of coverage for more information.