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The website is being updated for the 2022-2023 policy (Sept. 1, 2022 - Aug. 31, 2023). For information on the 2021-2022 policy year, click here.
Click here for an FAQ on Plan coverage related to COVID-19 that will be continually updated as we monitor the situation.

Assistance Centre

We like to make ourselves available. Call us at 236-427-8210 from Monday to Friday from 9 am to 5 pm, or just pick below the way that best suits you to contact us.

*Please note that the Care Centre will be closed on May 23 and Jul. 1.


The following frequently asked questions are posted to help you better understand the Plan.


Support Form

You cannot opt out or enrol your family by using this request form.

Enrolment and opt-out requests submitted via this form will not be fulfilled.
For information on how to opt out, click here, or to enrol your spouse and/or dependent children, click here.

Find Us

Visit the on-campus office.

Simon Fraser University Student Society Care Office

Student Union Building 2301

Simon Fraser University

8888 University Drive

Burnaby, BC

V5A 1S6

By mail


Dept. SFSS

1200 McGill College Avenue, Suite 2200

Montreal, Quebec  H3B 4G7

The office will be open from Mon. - Fri. from 9 am to 5 pm.

*Please note that the Care Office will be closed on Sept. 5, Sept. 30, Oct. 10 and Nov 11.