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This website has been updated for the 2021-2022 policy year (Sept. 1, 2021 - Aug. 31, 2022). For information on the 2020-2021 policy year, click here.
Click here for an FAQ on Plan coverage related to COVID-19 that will be continually updated as we monitor the situation.
      
   

 
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Assistance Centre

We like to make ourselves available. Call us at 519-904-2600 from Monday to Friday from 9 am to 5 pm, or just pick below the way that best suits you to contact us.

Please note that the Care Centre will be closed as of 5 pm ET/2 pm PT on Dec. 23, 2021 for the holidays and will reopen on Jan. 3, 2022. 

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FAQ Find Us Chat With Us Support Form

FAQ

The following frequently asked questions are posted to help you better understand the Plan.

FAQ

Find Us

Visit the on-campus office.

Graduate Student Association Care Office

Health Services, Room 1006

University of Waterloo

200 University Avenue West

Waterloo, ON  N2L 3G1

See on Google Maps

*Please note that the Care Office is temporarily closed until further notice.

By mail

Studentcare

Dept. UW GSA

1200 McGill College Avenue, Suite 2200

Montreal, Quebec  H3B 4G7

Chat With Us

Chat online with the Care Centre, Mon. – Fri. from 9 am to 5 pm.

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Support Form

Fill out the student support request form.

You cannot opt out or enrol your family by using this request form.

Enrolment and opt-out requests submitted via this form will not be fulfilled. For information on how to opt out, click here, or to enrol your spouse and/or dependent children, click here.

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Assistance Centre
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  Studentcare Psychology Network
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  Studentcare Massage Therapy Network
   
   

claims

  Group Numbers (Health 83307 & Dental 50149)
  How to Claim
  Claim Forms
  Check Your Claim's Status
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GROUP NUMBERS
Health, Vision, and Travel - 83307
insured by Sun Life Assurance Company of Canada
Dental - 50149
insured by Sun Life Assurance Company of Canada
          
          

coverage

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  Opt Outs
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download centre

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