English

This website has been updated for the 2021-2022 policy year (Sept. 1, 2021 - Aug. 31, 2022). For information on the 2020-2021 policy year, click here.
Click here for an FAQ on Plan coverage related to COVID-19 that will be continually updated as we monitor the situation.

Assistance Centre

We like to make ourselves available. Call us at 250-419-7385 from Monday to Friday from 9 am to 5 pm, or just pick below the way that best suits you to contact us.

Jump to…

FAQ By mail Chat With Us Support Form

FAQ

The following frequently asked questions are posted to help you better understand the Plan.

FAQ

By mail

Care Centre

Studentcare

Dept. RRUSA

1200 McGill College Avenue, Suite 2200

Montreal, Quebec H3B 4G7

Mon. - Fri. from 9 am to 5 pm

* Please note that the Care Centre is closed as a preventive measure.

Chat With Us

Chat online with the Care Centre, Mon. – Fri. from 9 am to 5 pm.

Chat now

Support Form

Fill out the student support request form.

You cannot opt out or enrol your family by using this request form.

Enrolment and opt-out requests submitted via this form will not be fulfilled. For information on how to opt out, click here, or to enrol your spouse and/or dependent children, click here.

Student ID

First name

Last name

Phone (Optional)

Message

By submitting your student ID, you certify that: a) you are the student in question, and b) you have a right to view the information requested.

In accordance with our privacy policy, we reserve the right to verify your identity at any time during our communications. Any contact information you provide may be used to respond to your request for information.

Thank you for submitting your question. A Care Specialist will contact you shortly.

An error occurred while submitting your request. Please try again. If the error persists, please contact us through the chat tool or by telephone.

Assistance Centre

STUDENTCARE NETWORKS

Find a Professional

Select A Search Option:

Around Campus

By City or Neighbourhood

By Address

By Professional's Name

Discover the Studentcare Networks’ Advantages

	Studentcare Psychology Network
	Studentcare Pharmacy Network
	Studentcare Dental Network
	Studentcare Vision Network
	Studentcare Chiropractic Network
	Studentcare Physiotherapy Network

claims

Policy Number (Health: 43004 & Dental: 43004)

Group Number (Travel): 97180

How to Claim

Claim Forms

Check Your Claim's Status

GROUP/POLICY NUMBERS

Health, Dental, and Vision - 43004

insured by Pacific Blue Cross

Travel - 97180

administered by Blue Cross Life Insurance Company of Canada

coverage

	Change-of-Coverage Period
	Opt Outs
	Self Enrolment
	Couple & Family Enrolments

download centre

	Claim Forms
	Travel Health Passport
	Pay-Direct Card
	Your Plan at a Glance
	Rexall Exclusive Savings Card

About us

	Get to know us
	Student Jobs
	Diversity & Inclusion
	Contact Us

studentcare.ca

Assistance Centre

FAQ

By mail

Chat With Us

Support Form

STUDENTCARE NETWORKS

Discover the Studentcare Networks’ Advantages

claims

coverage

download centre

About us

FAQ

Ressources

Others

Assistance Centre

FAQ

By mail

Chat With Us

Support Form

STUDENTCARE NETWORKS

Discover the Studentcare Networks’ Advantages

claims

coverage

download centre

About us

What are you looking for?

FAQ

Ressources

Others

Find more details about the Plan here: