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This website is being updated for the 2021-2022 policy year (Sept. 1, 2021 - Aug. 31, 2022). For information on the 2020-2021 policy year, click here .
Click here for an FAQ on Plan coverage related to COVID-19 that will be continually updated as we monitor the situation.

Assistance Centre

We like to make ourselves available. Call us at 613-683-8511 from Monday to Friday from 9 am to 5 pm, or pick the way that best suits you to contact us.


The following frequently asked questions are posted to help you better understand the Plan.


Find Us

Visit the on-campus office.

University of Ottawa Students' Union Care Office

UCU 031B (University Centre)

85, University Private

Ottawa, ON  K1N 9A7

See on Google Maps

Monday - Friday from 9 am to 5 pm

By mail


Dept. UOSU

1200 McGill College Avenue, Suite 2200

Montreal, Quebec  H3B 4G7

Chat With Us

Chat online with the Care Centre, Mon. – Fri. from 9 am to 5 pm.

Chat now

Support Form

Fill out the student support request form.

You cannot opt out or enrol your family by using this request form.

Enrolment and opt-out requests submitted via this form will not be fulfilled.
For information on how to opt out, click here, or to enrol your spouse and/or dependent children, click here.


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