Privacy Statement

This statement outlines the privacy practices that apply to users of the Studentcare website and their use of the site specifically.

1. INFORMATION THAT STUDENTCARE COLLECTS AND TRACKS

Studentcare collects two types of information about users of this site: data that users provide through optional, voluntary participation, and data that Studentcare collects through tracking information derived mainly from tallying page views throughout our site as well as from the use of third-party analytics. Such information may be used in the future to help us better understand the use of our site. Studentcare will never divulge information about an individual user to a third party (except to comply with any applicable laws).

Studentcare collects user information in the following processes:

Email/online forms
Visitors who choose to use our online forms or contact us via email are asked to provide us with personal information (such as contact information or student number). This information is used only to contact the visitor.

Usage tracking
Studentcare tracks user traffic patterns throughout our site. The tracking is done offline using site log files, or through third-party analytics tools such as Google Analytics. Studentcare breaks down usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser). This information is used only to provide better service to our visitors.

Cookies
A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited. Nevertheless, the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. Studentcare uses cookies to identify repeat visitors to our site in order to provide them with a better level of service.

If you've set your browser to warn you before accepting cookies, you'll receive the warning message with each cookie. You can refuse cookies by turning them off in your browser. You don't need to have cookies turned on to use the Studentcare site (with the exception of healthplan.online).

2. USE OF THE INFORMATION

Studentcare uses any information voluntarily given by our users to enhance their experience in the site, whether to better prepare future content based on the interests of our users or to provide repeat visitors with better service based on their previous experience in our site.

As stated above, Studentcare uses information that users voluntarily provide in order to enhance the quality of assistance they may receive upon returning to our site.

Studentcare may create reports on user traffic patterns.

3. SHARING OF THE INFORMATION

Studentcare doesn't share information collected about individual users with any third party, except with a user's express consent. (Studentcare will divulge information as necessary to comply with applicable laws.)

If you consent to give a third party a) access to information collected by Studentcare, and b) the authority to act on your behalf regarding any Plan-related inquiries, please fill out a Third Party Authorization Form and send or fax it to the address listed at the bottom of the form.

4. HEALTHPLAN.ONLINE

We take great care to ensure that the use of this website and the services available through the website are safe and secure.

The use of healthplan.online, our web-based Health Plan administration system, requires users to accept the following terms of use due to the sensitive nature of the information on that system:

“I authorize Studentcare to accept my personal identification number (PIN) and student number as equivalent to my signature to access the healthplan.online system and any subsequent requests (i.e. clicking the "submit request" button).

I recognize that Studentcare, in order to protect the confidential nature of my information contained on this system, will monitor and record all transactions that occur on this system, including but not limited to information from the originating computer.

Studentcare has implemented sophisticated security features on this website, which includes both a hardware and software component. I agree to access the system using a web browser that supports, at a minimum, a 40-bit encryption key. In addition, the security features of this site require the use of cookies.

I recognize the confidential nature of my PIN and agree not to disclose it to anyone else. In addition, after completing a transaction, I agree to clear my cache or turn off and restart my browser. Should I undertake any transaction at the office of Studentcare, those transactions will supersede any I undertake on this system.

I acknowledge that at no time will I be asked for my PIN via email from anyone from Studentcare.

I agree not to send messages to Studentcare by email that contain any personal information, as they are outside areas of the website using encryption.

I agree to supply Studentcare with a valid email address, at which they are authorized to contact me regarding my Health Plan status and any other important reminders.

If I do not, I will be held responsible for any information that I neglect to respond to or take action from. This may include communication about incomplete or ineligible transactions and/or important deadlines."

Use of healthplan.online is on a voluntary basis.

If Studentcare decides to change its privacy policy, we will post those changes on this page so you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

For further information, please consult our Privacy Policy by clicking here.

Privacy Statement

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