Not satisfied? Please let us know!

 

For insurance products (Health , Dental, and Vision Coverage)
For Travel Coverage
For non-insurance products
(Empower Me, Legal Protection Program,
Virtual Health Care)
Step 1:
Contact us directly
  • ASEQ | Studentcare
    1200 McGill College Ave., Suite 2200
    Montreal, QC H3B 4G7
  • complaints@studentcare.ca
  • 514 789-8707
    1 866 416-8707 (toll-free)
Step 2:
File a formal complaint with the Dispute Resolution Officer of Desjardins Insurance
  • Dispute Resolution Officer
    Desjardins Insurance
    200 Rue des Commandeurs
    Levis, QC G6V 6R2
  • officierplaintes@dsf.ca
  • 1 866 838-7553 (toll-free)
  • Online complaint form
Step 3:
File a formal complaint with the Autorité des marchés financiers
Step 1:
Contact us directly
  • ASEQ | Studentcare
    1200 McGill College Ave., Suite 2200
    Montreal, QC H3B 4G7
  • complaints@studentcare.ca
  • 514 789-8707
    1 866 416-8707 (toll-free)
Step 2:
File a formal written complaint with Blue Cross Insurance Company of Canada
  • info@mb.bluecross.ca
Step 3:
File a formal complaint with the Autorité des marchés financiers
Contact us directly
  • ASEQ | Studentcare
    1200 McGill College Ave., Suite 2200
    Montreal, QC H3B 4G7
  • complaints@studentcare.ca
  • 514 789-8707
    1 866 416-8707 (toll-free)